Thank you for choosing Something Wines for your wine needs. We are dedicated to providing you with the finest wines and a seamless shopping experience. To ensure your satisfaction and clarify the shipping process, please review our shipping policy below:

Shipping Zones

Something Wines currently delivers within Australia only. Regrettably, we do not offer international shipping at this time. We apologize for any inconvenience this may cause to our international customers.

Processing Time

Orders placed on our website are typically processed within 1-2 business days, excluding weekends and public holidays. During peak holiday seasons or special promotions, processing times may extend slightly. Rest assured, we are committed to getting your wines to you as quickly as possible.

Shipping Methods

Something Wines offers delivery within the Perth Metropolitan area for a $10 fee. Outside of the PMA, we use Australia Post, a trusted and reliable postal service, to guarantee safe and timely delivery of your precious wine selections. Our primary shipping method is standard ground shipping, which generally takes 3-5 business days for delivery within most major metropolitan areas in Australia. Upon dispatch, you will receive a tracking number via email, enabling you to monitor the progress of your shipment.

Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. During the checkout process, you will have the opportunity to review the shipping cost specific to your order before finalizing your purchase. We also offer free or discounted shipping options for orders that meet certain criteria, which will be clearly outlined during the checkout process.

Delivery Requirements

To facilitate a successful delivery, please adhere to the following requirements:

1. Recipient's Age: A recipient of at least 18 years of age, the legal drinking age in Australia, must be present at the delivery address to accept the package. Our delivery partner, Australia Post, is obligated by law to verify the recipient's age before releasing the wine.

2. ID Verification: The recipient will undergo an age verification check by Australia Post our own delivery driver. Ensure that a valid government-issued photo ID, such as a driver's license or passport, is available for inspection upon delivery. The name on the ID must match the name on the order to receive the wine.

Failure to meet these requirements may lead to the package being withheld, and additional delivery charges may apply. We greatly appreciate your cooperation in helping us comply with responsible alcohol distribution regulations.

Delivery Address

Please verify that the shipping address provided during checkout is accurate and complete. Something Wines cannot be held responsible for delays or issues arising from incorrect or incomplete address information. If you require a change to your delivery address after placing an order, please contact our customer support team at your earliest convenience.

Delivery Delays

While we make every effort to ensure timely deliveries, please understand that occasional delays may occur due to factors beyond our control, including severe weather conditions or unforeseen disruptions in postal services. We pledge to keep you informed of any delays and work diligently to resolve them promptly.

Returns and Refunds

For detailed information on our returns, exchanges, and refund policies, please review our Return Policy.

Contact Us

If you have questions, concerns, or special requests regarding your shipment, our customer support team is readily available to assist you. Just flick them an email at hello@somethingwines.com . Your satisfaction is our priority, and we are committed to ensuring that your experience with Something Wines is exceptional.

Thank you for choosing Something Wines for your wine selections. We value your patronage and eagerly anticipate serving you with outstanding wines and top-tier service.