PRIVACY POLICY
Welcome to Something Wines, where your privacy and security are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and products. Please take a moment to review this policy to understand how we handle your data.
1. Information We Collect
We may collect various types of information from you, including:
1.1 Personal Information: This may include your name, contact details (such as email address, phone number, and shipping address), date of birth, and payment information when you make a purchase.
1.2 Browsing Information: We may collect non-personal information such as your IP address, browser type, and device information when you visit our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Order Processing: To process and fulfill your orders, including verifying your age and identity for alcohol purchases.
2.2 Customer Support: To provide you with customer support, respond to your inquiries, and address any concerns you may have.
2.3 Marketing Communications: To send you promotional offers, newsletters, and updates about our products and services, but only with your explicit consent. You can opt out of these communications at any time.
2.4 Analytics: To analyze and improve our website's performance, usability, and user experience.
2.5 Legal Compliance: To comply with legal requirements, including age verification for alcohol sales, and to protect our rights and interests.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
3.1 Service Providers: We may share your information with trusted service providers who assist us in fulfilling orders, processing payments, delivering packages, and providing customer support.
3.2 Legal Requirements: We may disclose your information when required by law, legal processes, or government requests.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Security Measures
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You have several choices regarding your personal information:
5.1 Access and Correction: You may access and update your personal information by logging into your account on our website.
5.2 Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
5.3 Cookies: Most web browsers allow you to control cookies through settings preferences. However, disabling cookies may affect your user experience on our website.
6. Children's Privacy
Our services are not intended for individuals under the legal drinking age in their respective regions (typically 18 years in Australia). We do not knowingly collect personal information from individuals under this age. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take appropriate action to delete it.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting an updated policy on our website. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about your privacy or this Privacy Policy, please contact us at hello@somethingwines.com
Thank you for choosing Something Wines. We appreciate your trust in us and are committed to protecting your privacy as you enjoy our fine wines and services.